Payment not authorized

  • Unknown's avatar

    I should not be charged for this. Please advice.

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    I would be happy to assist you in cancelling and refunding your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. I do not see any history of charges under the account. What was the charge for and for how much?

    To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

    Let me know if you have any questions.

    Thanks!

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