Payment not authorized

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  gogoagile · Member · Jun 12, 2018 at 10:56 am

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  I see that I have been charged $35.88 towards renewal. I have not authorized this payment. I request for an refund. Thanks

  The blog I need help with is: (visible only to logged in users)

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  shubhamgmath · Member · Jun 12, 2018 at 12:50 pm

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  Hi gogoagile

  Here is the support document that will help you out in canceling your purchases:

  Manage Your Purchases

  Also, I am tagging this post as ‘modlook’ for staff assistance please wait for some time they will get back to you on this.

  Hope this helps.

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  fstat · Staff · Jun 13, 2018 at 7:07 am

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  Hi there,

  I don’t see any charges to the account you’re currently using to contact us. Please log in to the account where the renewal charge occurred and contact us again so we can issue you a refund.