payment not complete

• 

  sagaryadavlife · Member · Mar 20, 2018 at 7:26 am

  • Copy link
  • Add topic to favorites

  i am not able to complete payment of my site for upgradation

  The blog I need help with is: (visible only to logged in users)

• 

  yoga1103 · Member · Mar 20, 2018 at 7:35 am

  • Copy link

  Hi,

  Are you trying to pay using a credit/debit card or PayPal? Are you trying to pay in USD or INR? What error are you getting (if any)?

  If you provide more details, you will get help faster.

  Anytime you wish to get an answer from the staff use ‘modlook’ tag.

  – bests,

• 

  sagaryadavlife · Member · Mar 20, 2018 at 7:57 am

  • Copy link

  Sir. I tried both. Paypal also . Cards also. Credit debit both. There is no option on inr. It shows only usd.

• 

  vishalmukadam · Member · Mar 20, 2018 at 10:06 am

  • Copy link

  Hi @sagaryadavlife,

  Make sure your Debit or Credit card is activated for international transaction, I would suggest you to contact the bank customer care for activating the card for international transaction and then you’ll be able to complete the payment.
  This implies for Paypal too.

  Best Wishes!

• 

  sagaryadavlife · Member · Mar 20, 2018 at 11:31 am

  • Copy link

  I have vredit card too. It is activated for international usage. Still it shows declined

• 

  staff-doublebassd · Staff · Mar 20, 2018 at 8:35 pm

  • Copy link

  Hi there,

  Your account is currently blocked from purchasing upgrades. I am currently contacting the payments department to see as to why. If it a false alarm, I’d be sure to lift the block so that you can purchase upgrades.

  I will update you as soon as possible.

  Thanks!

• 

  kaitykawar · Member · Mar 22, 2018 at 7:13 pm

  • Copy link

  Hello… I am having the same problem. Please help!

• 

  vishalmukadam · Member · Mar 22, 2018 at 11:23 pm

  • Copy link

  Hi @kaitykawar,

  Can you please start the new thread, and let us know what problem exactly are you facing any error message you’re able to see while doing the transaction?

  Thanks,
  Best Wishes