Payment not completing

  • Unknown's avatar

    I’m signing up for your premium account. I have entered the card information and a blue line under processing payment started filling in. It finished filling in over an hour ago and I’m still waiting for the site to update.
    I’m creating idlegion39.org.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hello,

    Sorry to hear it’s taking so long for your payment to go through. This thread has been tagged for moderator attention. Someone should be with you shortly to assist with any payment-related issues.

    In the meantime, it might help to subscribe to this topic so that you’ll get a notification when someone replies. This way you don’t need to monitor your question or post the same question twice.

    Best,
    Travis

  • Howdy –

    I’ve added the premium plan to your account. Can you confirm that you see it listed at wordpress.com/me/purchases/?

    Next, go to My Sites > Domains to set up idlegion39.org. Then you’ll be all set.

    After you confirm that you see the plan added I’ll send an email with a secure payment link.

  • Unknown's avatar

    Thank you, Liz.
    Premium is showing and I have not set up and verified idlegion.com.

  • Great news! Keep me posted if you need anything else and take care :)

  • Unknown's avatar

    I understand that it will take a few days before my site is visible on the web. In the meantime, how do I create and update my pages?

  • The site is live now, you can see it by adding https://idlegion39.com/ in your browser.

    To work on the page you’ll sign in to WordPress.com. Then click on My Sites from the upper left corner. This loads the tools you need down the left hand side of the page.

    Here are some resources to help you get started.

    1. https://learn.wordpress.com
    2. https://en.support.wordpress.com/video-tutorials/

    You’ll also want to take a look at the themes available to you via wordpress.com/themes/ This page can be filtered by features to help you find what’s the right fit for you.

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