Payment not enabled

  • Unknown's avatar
    manfrish · Member ·

    Hello, I am in Bali, I return to the states in October. I am trying to transfer my Wix to WordPress and create a new domain name. I tried to pay and was dis-enabled. I believe it had something to do with it defaulting to Rupiah. I have since added Google pay and want to pay so I can upgrade and begin the Wix transfer. I got an email saying I was still disenabled. If I can’t pay I will then have to remain with Wix. Please help me and find a solution for this. The help I need is not for the one using wordpress.com but just the business with .com

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • staff-ozmodiar · Staff ·

    Hello,

    I see that you have an open ticket with our Billing Support team. They’ll review your account and follow up with you directly via email once they have had a chance to take a closer look at this issue. Thanks for your patience!

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