payment not processed
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Please verify as I can’t proceed to payment for upgrading my plan from FREE to PERSONAL
I’m trying to pay through paypal. I get readdressed to paypal website, I accept the payment, payment seems to be processed but nothing happens.
Could you please help me?
Thanks in advance for yoru kind cooperation
Best regards
LauraThe blog I need help with is: (visible only to logged in users)
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Aloha laurasweetcherrybox, Are you seeing any error messages from PayPal? I have added the modlook tag so a staff member can assist you with your upgrade.
Learn more about getting a moderator/staff reply for your questions:
https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question -
Dear Geoffry,
Apparently no erro detected from paypal and no error message visualisedThanks and regards
Laura -
The issue appears to be on Paypal’s end. Here is the error message we are getting:
10486: This transaction couldn’t be completed. (This transaction couldn’t be completed. Please redirect your customer to PayPal.)
I would encourage you t contact Paypal’s support team.
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