Payment not reversed yet

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  mermaidsdiaryxox · Member · Apr 28, 2017 at 6:19 am

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  Hi, I cancelled my subscription to the Personal Plan the day after I subscribed to it but I have not yet received my refund, I have proof on my account statement that the amount was taken off. Please assist.

  The blog I need help with is: (visible only to logged in users)

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  otpidusprime · Member · Apr 28, 2017 at 9:10 am

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  Hello @mermaidsdiaryxox,
  When did you cancel your subscription?

  Because,

  It may take 5-7 business days to appear on your online bank account or in 1-2 billing statements.

  As stated in this official support document: https://en.support.wordpress.com/refunds/

  Thanks! 🙂