Payment not workingg

  • Unknown's avatar
    rakeshb19 · Member ·

    We’re trying to make payment for business plan but despite our repeated attempts are are not able to make the payment. Also the credit card details remains as it is instead of getting invisible in * or dots. So it seems it is not secured to make payment on word press site.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • deancroyal · Staff ·

    Hi there – I’ve looked into the purchase attempts.

    It looks like you attempted more than once with more than one form of payment. Our logs tell us that you will need to speak with those banking institutions directly to resolve. If this is an international purchase for you, it’s possible you will need to enable international purchases on those payment methods first. Please speak with them as soon as you can, and let us know if you need anything else.

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