Payment of mail account

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  renatapazeagroup · Member · Aug 16, 2017 at 1:31 pm

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  I try to pay ($50) for getting permited to use the mail address (email visible only to moderators and staff)
  I full the form and open my pay pal account so I got the message (below) all times I finished the process. The main responsable for the web page, Leonardo Arruda tryed also and got the same msg. Could you please tell us how to proceed?

  Thanks, regards.

  {‘error’:’other-user-owns-domain’,’message’:’Unable to buy G Suite, the domain altruismoeficaz.com.br is purchased by different user.’}

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Aug 16, 2017 at 2:42 pm

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  @renatapazeagroup , user tamosauskas purchased the upgrade. Are you able to log in as them or have them add email?
  https://wordpress.com/people/team/altruismoeficaz.com.br