Payment on Dec 4th

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  katewriteshome · Member · Dec 7, 2020 at 4:53 pm

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  Hi there! Is there any way to get my recent pull, refunded? I unsubscribed from that domain. Thank you for your help.

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  staff-blorbo · Staff · Dec 7, 2020 at 7:39 pm

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  Your Premium Plan for norrypress.com was renewed on December 4 since auto-renew was enabled on the plan.

  Typically, you can cancel and refund these via https://wordpress.com/me/purchases in accordance with our refund policy https://wordpress.com/support/manage-purchases/#refund-policy

  However, instead you initiated a chargeback dispute with your credit card provider: https://wordpress.com/support/payment/chargebacks/

  We can still issue a refund for this, but not while the chargeback dispute is active. Once you have canceled that dispute with your credit card provider, we’ll be happy to issue a refund.