Payment plan failed but it cut my money

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  ambrinahotel · Member · Nov 3, 2024 at 10:52 am

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  I bought a business plan from my bank UBL it cut off 40 usd but did not give me my business plan

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-semaj · Staff · Nov 6, 2024 at 1:30 pm

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  Hello! Looks like you later reached out via email and got this resolved.

  I did notice that you later repurchased the Business plan, and this time the payment went through and your site is now on the Business plan.

  Feel free to request our Expert Support now that the site is on a paid plan, and if you need help with completing the connection for your Hostinger-purchased domain, refer to this guide: https://wordpress.com/support/domains/connect-a-hostinger-domain/#update-the-name-servers-yourself.