Payment Problem
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The payment screen crashed while I was trying to upgrade the plan on my site from free. The result is the money has been taken, but there upgrade hasn’t been added to my account. Although the payment receipt is in my purchases, the plan itself is not there so I can’t even refund it. Who at wordpress do I speak to about this? Thanks in advance.
The blog I need help with is: (visible only to logged in users)
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Hi there,
It looks like our payments team has already emailed you about this, and the plan has also been added to your account. This was a Jetpack Personal plan for the site, southamptonfcnews.co.uk, correct?
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