Payment problem

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  davidleescher · Member · Sep 7, 2017 at 12:24 am

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  My website was disrupted because I stopped CC payment which I then reinstituted. I need my site up asap.

  The blog I need help with is: (visible only to logged in users)

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  labifrancis · Member · Sep 7, 2017 at 1:13 am

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  Hi there,

  When we need Staff help with issues Volunteers cannot resolve like this one, we type modlook into the sidebar tags on our forum threads. I did that for you. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Please be patient and you will get a staff response.

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  kokkieh · Staff · Sep 7, 2017 at 8:38 am

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  Hi there,

  I see you’ve already paid the Chargeback fee to unlock your site. As the original payment for your domain was reversed, I’ve sent you a payment link via email that you can use to pay for the domain renewal again. I’ll be notified once you make your payment, and then I can restore your domain to your account.

  Let me know if you have any questions.