payment problem AXTSUS code

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  dogaana · Member · Aug 28, 2015 at 9:51 am

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  Hi everyone,

  I wanna take a domain.. when it comes to pay i cant do that. i tried last night this morning a few minutes ago but no! same result.

  AXTSUS code… Neither credit carts nor paypal useless. i couldn’t pay.

  Can you help me?

  writing from istanbul, turkey by the way.
  thanks.

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  justjennifer · Member · Aug 28, 2015 at 9:53 am

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  I’ve tagged this for Staff assistance. Please be patient while waiting for them to reply.

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  rachelmcr · Member · Aug 28, 2015 at 4:16 pm

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  Hi there,

  Sorry for the trouble! I see you tried again today and your domain purchase went through. Please let me know if I can do anything more to help with that. :)

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  bengubilik · Member · Aug 31, 2015 at 9:52 am

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  I’m having the same problem. Please help me!

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  bengubilik · Member · Sep 1, 2015 at 8:33 am

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  We have a free domain and we want to upgrade to Business Package but we can’t make the payment.

  We tried different credit cards but it gives this error code:
  AXTSUS

  We request urgent assistance.

  Thank you in advance.

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  rachelmcr · Member · Sep 1, 2015 at 10:10 am

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  Hi ibrahimakyelli,

  Sorry for the trouble! Please try upgrading your plan now and let me know if you have any further trouble making that purchase.

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  sipusmeong · Member · Sep 14, 2015 at 3:18 am

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  same here, help…

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  rachelmcr · Member · Sep 14, 2015 at 1:51 pm

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  Hi sipusmeong, please try making your purchase again now. If you have any more trouble with that, please contact us again and we can sort that out for you.

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  ntlberry · Member · Sep 29, 2015 at 1:22 am

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  Same problem for me

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  rachelmcr · Member · Sep 29, 2015 at 9:44 am

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  Hi ntlberry, please try upgrading your site again now. If you have any more trouble with that, please contact us or start a new forum thread and we can continue helping you with that.

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  rachelmcr · Member · Sep 29, 2015 at 9:45 am

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  I am going to close this forum thread — with so many different people replying here, it can be hard to keep track of each request for help. If anyone else comes across this error code when you try to upgrade, please contact us or start a new forum thread and we will take a look.