payment problem domain

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  jorgeeduardobenavides · Member · Jul 8, 2013 at 11:43 am

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  I have made the automatic debiting of my domain, but I do not remember the card that was used the first time, because if you have made the payment on this, they will reject the charge that is taken down, do I need to be told as I can know that I have done Blast charging and if the Blast is expired as I can to pay back?
  Best regards, thanks.

  The blog I need help with is: (visible only to logged in users)

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  eurello · Staff · Jul 8, 2013 at 9:41 pm

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  Hi there – it looks like the charge went through. Are you saying you want it refunded, so that you can pay it with a different card instead?

  You can see what card details we have stored for you by going to Users->Personal Settings->Account Details.

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  jorgeeduardobenavides · Member · Jul 9, 2013 at 5:38 am

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  Hello, good days In account details there does not appear the card to which they have realized the collection, please, they can say to me since I can realize the payment again?
  Best regards

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  rachelmcr · Member · Jul 10, 2013 at 10:07 am

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  Hi there, the charge for your domain renewal was successful and your domain was renewed.

  If you would like us to refund the charge so you can pay with a different card, please let us know and we can help you with that.

  All our payments are processed by PayPal (even if you paid directly with a credit card), so the support staff here at WordPress.com does not have access to your credit card details. If you need to find out what card you used, you find information for contacting PayPal at this link:
  https://www.paypal.com/us/contactus

  You can also find your PayPal transaction ID and additional information about this purchase under Store > Billing History in your dashboard.