Payment problem while purchasing a domain on wordpress to upgrade my blog

  • Unknown's avatar
    ananthkronos · Member ·

    I’m from Bangalore, India and my Debit Card from Kotak Mahindra Bank is not being accepted by WordPress when I tried to upgrade my blog by buying a domain. How do I pay for a site plan upgrade when the only option that’s being shown here is a Debit/Credit card and my card isn’t being accepted by your site? Please let me know the options available on your site for me.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    arvindsinghu · Member ·

    Hi @ananthkronos,

    I am adding modlook tag for staff intervention.
    They are the one who can provide you with an exact solution.

    Thanks !!!

  • Unknown's avatar
    gemmacevans · Member ·

    Hi ananthkronos,

    I’ve checked your account and the payments to WordPress.com were declined by your bank or card provider so please contact them for more information.

    It would also be worth checking whether your card supports international payments as this feature isn’t always enabled by default.

    I’ll be here if you have any questions after speaking to them.

  • The topic ‘Payment problem while purchasing a domain on wordpress to upgrade my blog’ is closed to new replies.