payment refund

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  kpatidartejjayka1510 · Member · Apr 11, 2021 at 9:44 am

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  while purchasing domain name, payment made get failure but money yet not refunded

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  staartmees · Member · Apr 11, 2021 at 9:53 am

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  Do not create dupliate threads! You asked the same question 5 days ago but you never answered the question of the Staff member, https://wordpress.com/forums/topic/payment-deduction-but-not-comleted/

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  aleone89 · Staff · Apr 11, 2021 at 9:53 am

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  Hello there,

  I’m not seeing any purchases made on the account thus far.

  Are you trying to complete a purchase on your site?

  Many thanks.

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  kpatidartejjayka1510 · Member · Apr 11, 2021 at 10:01 am

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  Transaction for INR|3840.0 to BILLDESK PAYMENT SERVICES has been completed successfully with reference id 513858247.

  This the transaction detail

  Your SB A/c **04548 is Debited for Rs.3840 on 06-04-2021 14:42:07 by E-Banking Avl Bal Rs:195.07 -Union Bank of India DOWNLOAD U MB http://ONELINK.TO/BUYHR7

  Transaction for INR|3840.0 to BILLDESK PAYMENT SERVICES has been completed successfully with reference id 513858247.

  Refer the reference no.

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  staartmees · Member · Apr 11, 2021 at 10:48 am

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  Your site https://apkspicesgroup.in/ is up and running.

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  kpatidartejjayka1510 · Member · Apr 11, 2021 at 10:54 am

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  Firstly I bought domain apkspicesgroup.in with I’d kpatidartejjayka and the payment was sucessful but domain not purchased.

  Then I created new I’d i.e. kpatidarapkspices and bought apkspicesgroup.in which is up and running.

  So payment of initial buying is pending and yet not refunded.

  Can you help now. Or can give any contact no. To whom I can talk

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  aleone89 · Staff · Apr 11, 2021 at 11:32 am

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  Hello there,

  Many thanks for that additional information.

  I still don’t see any domains/purchases on this account.

  To help point you in the right direction, please provide the full domain detail for kpatidarapkspices. (i.e kpatidarapkspices.com? kpatidarapkspices.net?)

  Many thanks.

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  kpatidartejjayka1510 · Member · Apr 11, 2021 at 11:37 am

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  Yes you are right in I’d kpatidartejjayka1510 I tried to purchase domain but transaction did not completed and money deducted.

  So I want to know when I will get refund

  It is either from wordpress side or from my bank side that I want to know.

  If it is from bank side so I will contact to my bank. For this you have to comfirm that whether domain name buying was completed or not in I’d kpatidartejjayka1510

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  aleone89 · Staff · Apr 11, 2021 at 1:07 pm

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  Hello there,

  For this you have to comfirm that whether domain name buying was completed or not in I’d kpatidartejjayka1510

  Seeing as there is no purchases on kpatidartejjayka1510 (see here https://wordpress.com/me/purchases) there is nothing to refund here.

  I hope this helps.