Payment refund

• 

  thepashtonperspective · Member · Sep 30, 2022 at 5:53 pm

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  Hello

  I have used my friend’s card while I was in Germany she has been billed. I left Germany and I am no longer using this site this last year.

  Could you please refund her the amount of €66 and cancel the subscription.
  I would really appreciate. I am unable log in to the account. I don’t know when was the last time I used the account.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  staff-blorbo · Staff · Sep 30, 2022 at 6:40 pm

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  Hi there, I checked your account, but I don’t see any purchases, transactions, or billing activity.

  Perhaps you have more than one account here? If you do, but you do not recall the password, we have some options for you at https://wordpress.com/support/account-recovery/

  Also, if you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  If the charge is located using the above site, but you are not presented further options, please contact us via billingsupport@wordpress.com