Payment renewel wordpress upgrade failed, need to restore

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  sewnup · Member · Dec 30, 2016 at 3:07 am

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  Can I save this site? How do I renew? I received this message:
  Your WordPress.com plan for lovingcolor.wordpress.com is due for renewal.

  We attempted to renew your WordPress.com Premium plan on your site ‘lovingcolor.wordpress.com’ but experienced a problem taking payment.

  If you wish to continue with the subscription please log in to your account and update your card details. Your subscription will be cancelled if payment cannot be made.

  The charge failed on your Mastercard 2479.

  Happy WordPressing!

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Dec 30, 2016 at 2:29 pm

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  Duplicate thread. Answered in : https://en.forums.wordpress.com/topic/renewal-purchase-failed-how-can-i-reinstate-my-account-and-save-the-work