Payment support

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  vijayabheridigital · Member · Oct 17, 2023 at 11:32 am

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  i am trying to buy a domain any premium membership but i have tried to purcher with my cards and it is not supporting to make payment is there any other way to make the payments like online payments

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Oct 17, 2023 at 12:15 pm

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  Hi there,

  I understand that you’re experiencing difficulties with your cards being declined when attempting to make a purchase on our platform. I apologize for the inconvenience and would be happy to help.

  Sometimes, banks may block transactions to certain websites or service providers, even if your cards work for other purchases. This could be the reason behind your cards being declined. To resolve this issue, I kindly request that you contact your bank to confirm if they are blocking transactions from WordPress.com.

  Additionally, please ensure that your cards are valid for online and international transactions, as this might be another factor preventing the transaction from going through.

  If the issue persists, we have alternative payment methods that you might find convenient. We accept PayPal, Apple Pay, and Google Pay. You can find more information on these payment methods in our Payment Methods documentation here: https://wordpress.com/support/payment/

  I hope this information helps, and please don’t hesitate to reach out if you have any further questions or concerns.