Payment taken
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You have taken a payment of £51 which shouldn’t have been taken. Please refund.
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Hi there,
Please share the site URL so that we can assist you further.
Adding modlook to this thread so one of the staff members would check with the charges applied.
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Hi there,
I can see we issued that refund almost a year ago (July 19, 2019). You can see a receipt for that refund here:
https://wordpress.com/me/purchases/billing/
If you cannot see that refund in your statement please get in touch with your bank and provide them with the transaction ID that appears in the refund receipt as a reference.
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Please contact our Billing team through the form below.
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