Payment taken from my account without any notification, no bank details stored, free plan. £15 was taken from my account which states WordPress

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  laurakavanaghblog · Member · Aug 30, 2019 at 6:18 am

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  Hi,

  £15 was taken form my account and billed on 17th August, it says it was made by WordPress. I am confused as you have no bank details of mine, nor does it suggest on the account any payment history and I am also on a free plan. Can you advise more information on this please.

  The blog I need help with is: (visible only to logged in users)

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  byteofgrace · Member · Aug 30, 2019 at 9:09 am

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  Hi there,

  I’ve tagged staff to double-check this for you.
  In the meantime, you could use the link below to search for the charge and contact billing directly using the Contact us link on that page.

  Why was I charged?

  Regards

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  fstat · Staff · Aug 30, 2019 at 2:06 pm

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  Hi there,

  I don’t see any charges on the account you’re contacting us from. Please use the following tool to determine if the charge is associated with WordPress.com or not.

  Why was I charged?