Payment timeout marks order as cancelled

  • Unknown's avatar
    brstdev3 · Member ·

    Hello everyone,

    I have a wordpress website using woocommerce and Buckaroo plugin. Payment gateway we are using is Buckaroo iDEAL. It works well usually but there are cases when it shows payment timeout error.

    In this case we receive the payment but order is marked as cancelled in order history. Is there anyone else facing the same issue?

    Any help/suggestions would be greatly appreciated.

    Thanks!

  • Unknown's avatar
    justjennifer · Member ·

    Hi there, what is the address of the site are you working on?

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