Payment to upgrade decline

• 

  aussieretrievers · Member · Oct 25, 2020 at 4:14 pm

  • Copy link
  • Add topic to favorites

  Hi,
  I have been trying to upgrade my plan, however, I am getting the following two error messages. Purchases are currently disabled. Please contact support to reinstate your purchase.’
  . Please contact us to re-enable purchases.’
  Kindly help.
  Thank you.

  The blog I need help with is: (visible only to logged in users)

• 

  staff-totoro · Staff · Oct 26, 2020 at 2:59 am

  • Copy link

  Hi there,

  Sorry you’re having trouble. We’re not able to review that here in our public support forums but I see that we have created an open ticket (automatically) with our Billing Support team. They’ll review your account and follow up with you there.

  Thanks for your patience!