Payment Unsuccessful

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  ryanliftinggear · Member · Mar 8, 2016 at 4:29 pm

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  We went to purchase the premium WordPress site package and our payment was unsuccessful.
  We have spoken to our bank and there’s nothing wrong our end and we would like to get premium for our WordPress site.

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Mar 8, 2016 at 7:28 pm

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  Hi there,

  Were you charged for the transaction? We have been receiving a few errors around payments the last few days. Let me know and I will report this internally.

  Thanks!

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  ryanliftinggear · Member · Mar 9, 2016 at 9:05 am

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  Hi,

  We wasn’t charged for the premium however we know that we have the funds there and were going to use the premium for one of the websites we own. I still don’t understand why the payment declined and then it wouldnt process at all.

  Thank you.

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  ryanliftinggear · Member · Mar 9, 2016 at 1:09 pm

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  Its all been sorted thank you.

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  staff-doublebassd · Staff · Mar 9, 2016 at 1:50 pm

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  Good to hear! Thanks!