Payment vs. 14 Days Free Trial
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We paid the $99.00 service. It wasn’t taken out from our account, however I’m worried that it might be. Please let me know HOW this works as your website isn’t direct/straightforward. We want to make this work, but I don’t want my money to be taken out when I don’t have anything running on this site.
Secondly, we created Indeedyrama so we WON’T have to have the “wordpress.com” thing in there. Please, advise as to what/how you guys are set up because I’m confused.The blog I need help with is: (visible only to logged in users)
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From Details and Terms:
You can try any participating upgrade for a 14-day trial period, at no charge.
You will be asked to provide payment information when starting the trial, but you will not be charged until the 14-day trial period is up. If you cancel before the period is up, you will not be charged at all.
We will send you an email reminder one day before you will be charged.
You can cancel trial upgrades under Store → My Upgrades in your dashboard at any time.
You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard to access Store → My Upgrades and Store → Billing History.
I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.
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To wordpress; I’ve been trying to cancel my own premium subscription that I’d purchased for nicolemartinsen.dot.com.wordpress.com (I have no idea how it ended up this way) and a trial for the same under nicolemartinsen.wordpress.com so far all I’ve managed to accomplish is cancelling recurring payments. It’s truly distressing as I’ve been attempting this the day after purchasing it, realizing my error, and so far nothing has been done. I would truly appreciate the help.
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Hi @indeedyrama,
Please see below!
We paid the $99.00 service. It wasn’t taken out from our account, however I’m worried that it might be. Please let me know HOW this works as your website isn’t direct/straightforward.
I don’t see a Premium bundle upgrade or trial active on your site indeedyrama.wordpress.com. It doesn’t appear as though any funds have been removed from your account.
Secondly, we created Indeedyrama so we WON’T have to have the “wordpress.com” thing in there.
When you initially setup a WordPress.com blog, you’re given a free WordPress.com address (like indeedyrama.wordpress.com). If you would like to setup a custom domain (like indeedyrama.com), you will need to register a domain following the instructions here:
Please note, a domain is included within the Premium bundle.
I’ve been trying to cancel my own premium subscription that I’d purchased for nicolemartinsen.dot.com.wordpress.com (I have no idea how it ended up this way) and a trial for the same under nicolemartinsen.wordpress.com so far all I’ve managed to accomplish is cancelling recurring payments.
It looks like all upgrades have already been removed from your account and a full refund for your $99 purchase has been given. The refund should be available on your bank account within the next several days.
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