payments

  • Unknown's avatar
    bankie54 · Member ·

    Hi a charge appeared on my account from wordpress that I would like reversed.

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hi @bankie54, rather than having it reversed, can you log out, then log in again using the email address that received purchase notifications and what not? I don’t see charges on this account, so it’s likely through another username.

    Then, when you’re logged into the account that owns the upgrade, please reach out either by responding here or opening a direct request if you have a paid plan:

    Contact

    Our support team can get a refund sent your way.

    If you aren’t sure what the correct username is, you can use wpchrg.com to securely look up details and get in touch with billing.

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