Payments
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Hello, my payments are not going through because they are ‘Not accepted in this state’ and am preventing customers from purchasing their products. I called my third party, Stripe, to see if there is anything wrong with my account and it was fine. I’m not sure what’s going on. Please help!
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Hi there,
If you have WooCommerce installed on a WordPress.com Business Plan or have a paid WooCommerce extension on a self-hosted site you can open a ticket while logged into your account at:
But, if your site is self-hosted and built using the WordPress.org open software, you’ll need to seek assistance from their forums which can be found at:
https://wordpress.org/support/plugin/woocommerce
These forums are for WordPress.com hosted websites. If you want to know the difference between the two, you can find more information in this document:
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