Payments are not allowed in my account

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  michelledenton05 · Member · May 11, 2023 at 5:31 pm

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  Hi!
  I received an email saying that I can’t make a purchase in this account.
  Can you explain this a little further? I want to purchase the right plan so I can create my website.
  Thank you.

  ‘Hi there,
  Thank you for reaching out today.
  We reserve the right to limit purchases on WordPress.com sites, so payments will not be allowed for this account. Your site is online, and you may use it on our free plan for as long as you’d like without upgrades.
  Thank you,
  Ansel
  Payments Operations | Automattic’

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  aisajib · Member · May 12, 2023 at 5:06 am

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  Hi there!

  We are unable to help with this in the forums. Please reply to the email with further questions. Only the billing team can help you with this, so you’d want to reply to the email for further correspondence.

  Regards