Payments disabled

• 

  bamarah · Member · Jan 27, 2023 at 3:18 am

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  I’m trying to upgrade but keep getting this error message.

  Help
  Purchases are currently disabled. Please contact us to re-enable purchases.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  staff-totoro · Staff · Jan 27, 2023 at 5:33 am

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  Hi there,

  Apologies but we are not able to help with transaction issues as this is the forum for free sites without upgrades.

  However, I see that you have an open ticket (created automatically) with our Billing Support team regarding this issue. They will follow up with you directly via email as soon as they know more.

  Thanks for your patience!