Payments Disabled

  • Unknown's avatar
    digihospi · Member ·

    Just wanted to say the service here sucks. I attempted to upgrade to a business subscription and was notified that “Purchases are currently disabled”. Support tells me they “reserve the right” to limit purchases and that they have blocked my account from upgrading.

    What a strange business model. Good luck to those who encounter a similar issue.

  • staff-totoro · Staff ·

    Hi there,

    Apologies but we are not able to help with transaction issues here in our public forums since it requires sharing info that is bested handled in private.

    However, I see that you have an open ticket (created automatically) with our Billing Support team regarding this issue. They will follow up with you directly via email as soon as they know more.

    Thanks for your patience!

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