Payments repeatedly blocked

  • Unknown's avatar
    ouranxiousadventures · Member ·

    I wanted to change the domain name of my last account, but my payments were blocked, and the payments team refused to help me or look into it. So i set up a new account, with a different email, tried to pay with a different card, and still my payments are blocked.

    I really need my site to go live with the new domain name ASAP, and really need someone to actually help me.

    My other account was set up with (email visible only to moderators and staff), with the same website title of anxious adventures. Please help me, I’ve run out of things to try at this stage!!

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    We’re unable to help with this in the forums. I see you submitted a message to the billing team. They will review your account and get back to you via email soon. Please sit tight and reply to the email if you have more questions.

    Regards

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