Payments to Stripe delayed

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  woocommercefilmo · Member · Jul 22, 2023 at 7:55 pm

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  I am trying to get Stripe to let me designate an account to credit my payments to. The Stripe bots prevent me from doing that. They say WooCommerce is holding up the payments.

  I have switched to PayPal from Stripe and am just trying to get previously owed payments before shutting down Stripe.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  staff-totoro · Staff · Jul 24, 2023 at 8:53 pm

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  Hi there,

  It sounds like you need help with the WooCommerce plugin but have landed on the support forum for WordPress.com sites instead.

  We don’t offer WooCommerce on WordPress.com (unless you are upgraded to our WordPress.com Business or eCommerce Plan) so we are not your best point of contact, but the good news is that help is available by contacting WooCommerce staff here:

  https://wordpress.org/support/plugin/woocommerce/#new-topic-0

  Thanks!