Paymetn

  • Unknown's avatar
    hjlsteenkamp · Member ·

    I did pay for a business plan – and then tried to cancel, i was told that i did not qualify for a refund.

    And now the business plan is not available on my account?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    I checked your account and found that you purchased the WordPress.com Premium plan and canceled it outside the refund period. So, the plan was canceled, but no refund was issued.

    I restored the WordPress.com Premium plan for you. You’ll see it on https://wordpress.com/me/purchases

    I’m sorry to hear that you were canceling the plan. Would you mind telling us a bit about your site? We’d love to learn more about your site requirements and suggest specific guides to help you build it on WordPress.com.

    You can also hire our experts to build the website for you as part of our website design service. Click here to learn more about the service and place an order.

    Feel free to let us know if you have more questions.

  • The topic ‘Paymetn’ is closed to new replies.