Paypal
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I get an error message “At this time, we are unable to process your request. Please return to WordPress.com and try another option.” when I paid theme with Paypal. Can you help me?
The blog I need help with is: (visible only to logged in users)
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Hello marsandfamel,
I have tagged this thread for a Staff follow-up. You may subscribe to this thread so you are notified when they reply and please be patient while waiting.
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Below are the only accepted means of payment.
http://en.support.wordpress.com/payment/WordPress.com uses PayPal as the payment processor, and as such, can only accept payment from countries they support: https://www.paypal.com/worldwide/
If for whatever reason, they have chosen to block payment from your country, you will not be able to purchase an upgrade here unless you have a source of payment outside of your country. Note: You can buy a prepaid credit card from an approved country or pay in Bitcoin.
In addition to major credit cards Mastercard, VISA, American Express, Discover, and PayPal https://www.paypal.com/worldwide/ WordPress.com can accept echecks and some debit cards.
The debit card must have a VISA or Mastercard symbol on it, and should work just like a credit card when selecting the VISA or Mastercard option on the payment form, even though it’s a debit card.
More about echecks here:
https://www.paypal.com/us/webapps/helpcenter/article/?solutionId=13054&topicID=11500008&m=TCIWordPress.com also accept Bitcoin for payment of certain upgrades http://en.support.wordpress.com/?s=bitcoin
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@Umar – Timethief laid out the main forms of payment accepted at WordPress.com. It sounds like you’re trying to use PayPal. Are you by any chance trying to pay from a country that is not supported by PayPal (List here: https://www.paypal.com/webapps/mpp/country-worldwide)?
If not, can you take a screenshot of the error message you’re receiving and upload it to your Media Library so I can take a look?
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