Paypal appears in wrong language

• 

  dougreyn · Member · May 7, 2015 at 7:19 pm

  • Copy link
  • Add topic to favorites

  Problem suddenly appeared. When a user of a site we created in WordPress with the NinjaForms plug in goes to PayPal, the first PayPal page appears correctly in English, but if they click pay with Credit Card, the page appears in French with no way to change the language. PayPal tech support says it is a WordPress problem, and they have had multiple reports of it.

  The blog I need help with is: (visible only to logged in users)

• 

  jeremeylduvall · Member · May 9, 2015 at 6:03 pm

  • Copy link

  Hi @dougreyn,

  Could you let me know specifically what site you’re referring to? Since you mentioned the Ninja Forms plugin, I suspect this is a self-hosted site. If so, I’m afraid we won’t be able to help debug the issue in these forums (we support WordPress.com sites.

  If the issue only appeared since you installed the Ninja Forms plugin, perhaps you could reach out to their support team here?

  https://ninjaforms.com/contact/

  Alternatively, you could post to the WordPress.org support forums here:

  http://wordpress.org/support

  If you can pass along the URL though, I’ll be able to tell you for sure!