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Forums / PayPal Button

PayPal Button

  • Unknown's avatar
    ptali · Member · Dec 17, 2015 at 6:49 am
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    Hi,
    I am trying to put a PayPal button onto my website. In WordPress instructions for this, it says to choose plain email code for the button not the website one. But on PayPal there is no option for the email code! How can I get this button onto my website??!! Paypal has said to ask you guys what API I need to use???

    Please HELP!!!
    Alison

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member · Dec 17, 2015 at 6:52 pm
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    The only PayPal code that will operate on wordpress.com hosted blogs is described in this support doc https://en.support.wordpress.com/paypal/view-all/

    If you get stuck you need to state clearly exactly which step you are stuck on and then type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  • Unknown's avatar
    ptali · Member · Dec 17, 2015 at 10:44 pm
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    Thank you…..paypal says they don’t have that code!!! Aarrghh!!

  • Unknown's avatar
    timethief · Member · Dec 17, 2015 at 10:50 pm
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    Did you or did you not use the instructions found at https://en.support.wordpress.com/paypal/view-all/

  • Unknown's avatar
    ptali · Member · Dec 18, 2015 at 1:23 am
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    Yes I did…..but when it gets to the point where it says to use the “email” link, there is no email Link! Just the website one….and I rang up paypal and they said they don’t offer an email link?!

  • Unknown's avatar
    shawnajroberts · Member · Dec 18, 2015 at 9:33 pm
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    Hi ptali! It sounds like you may have added some customizations that are not supported by the code you can use here.

    Can you please go through the steps here one by one and make sure that you’re not using any of the features that don’t work here:

    https://en.support.wordpress.com/paypal/get-paypal-button-code/

    Specifically under Step 4:

    DO NOT check the box next to any of the customization options, like drop-down menus or text fields. If you select any of those checkboxes, you’ll generate a button that you won’t be able to use on WordPress.com.

    Let me know if you still have trouble after doing that.

  • Unknown's avatar
    justjennifer · Member · Dec 19, 2015 at 8:24 am
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    @shawnajroberts – Nice to see you. :)

    PayPal has changed their user interface and when I tried to get the code according to the WPcom Support doc, I nearly busted a gut in frustration trying to find it. The PP site diverges at Step 3 in the Support doc.

  • Unknown's avatar
    justjennifer · Member · Dec 19, 2015 at 8:34 am
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    I did find this support doc on PayPal about creating buttons for email:
    https://www.paypal.com/selfhelp/article/FAQ2881/7

    (Just noting that it seems one has to upgrade to a PP Premier account in order to create such buttons.)

  • Unknown's avatar
    supernovia · Staff · Dec 21, 2015 at 11:58 pm
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    Hmm. Looks like they may be changing things around a bit. That link is giving me “Article Unavailable”

    Are you able to access the instructions, @justjennifer ?

  • Unknown's avatar
    timethief · Member · Dec 22, 2015 at 12:09 am
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    @justjennifer
    I just read this and I’m so glad I did. Bookmarked!

  • Unknown's avatar
    justjennifer · Member · Dec 22, 2015 at 6:05 am
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    @supernovia – yes. When logged out of PayPal the article displays instructions for both Premium and Business accounts. (temporary screenshot)

    @tt – :) I’ve now thrown those instructions in my WPcom notebook JIC.

  • Unknown's avatar
    supernovia · Staff · Dec 22, 2015 at 7:37 pm
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    Thanks @justjennifer .

    @ptali can you confirm that those instructions work for you?

  • The topic ‘PayPal Button’ is closed to new replies.

Tags

  • customization options are not supported
  • email link is not supported
  • PayPal
  • paypal Customization options are not supported
  • Paypal email link is not supported

About this topic

  • In: Support
  • 5 participants
  • 11 replies
  • Last activity 10 years
  • Latest reply from ptali

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