paypal fatal error

  • Unknown's avatar
    marci6669 · Member ·

    Hello on my website i get this error in woocomerce log
    2021-02-23T18:23:08+00:00 CRITICAL require_once(): Failed opening required ‘/data/7/2/72c03225-16e6-4cac-bf8e-fcd22e9a4611/websitefoster.com/web/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/../class-plugins-handler.php’ (include_path=’.:/usr/php74/lib/php’) in /data/7/2/72c03225-16e6-4cac-bf8e-fcd22e9a4611/websitefoster.com/web/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/autoload_functions.php on line 73

  • aleone89 · Staff ·

    Hello there,

    Many thanks for reaching out.

    It looks like websitefoster.com is a self-hosted WordPress site, which is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/

    You would need to reach out to your theme/plugin developers or the hosting provider for further assistance.

    That sounds that it could be a plugin conflict.

    You may wish to test for plugin conflicts as per this guide here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    I hope this helps.

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