PayPal payment stuck at pending status

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  atheviasg · Member · Jun 1, 2023 at 7:33 am

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  Dear Technical Support,

  I am writing to report an issue with the payment processing of woocommerce. I have two customers who made payment via woocommerce, but the status stuck at pending payment status. The payment status only changed to paid status when I click on a … button.

  This is very inconvenient and confusing for me and my customers.

  Please advise how to fix this issue as soon as possible.

  Thank you for your assistance.

  Sincerely.

  The blog I need help with is: (visible only to moderators and staff)

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  aisajib · Member · Jun 1, 2023 at 4:29 pm

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  Hi there!

  We can help with WordPress.com sites on this forum. As your question is specific to WooCommerce, please post on the WooCommerce support forum here. If you have any active WooCommerce subscriptions, you can also create a support ticket at this link.

  The WooCommerce support team will help you with this once you’ve posted there.

  Regards

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  hellode905c437d · Member · Jun 2, 2023 at 6:08 am

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  Ok thanks Aisajib.