Paypal refund

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  francescovolonterio · Member · Jan 22, 2019 at 8:45 am

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  Dear all, yesterday i’ve been charged with a new year subscribtion but i do not use the site no more. The new subscribtion has been made automaticaly from paypal. I would like to ask for a refund and close the site/account.
  How can i do that?

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Jan 22, 2019 at 3:25 pm

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  Hi francescovolonterio,

  dotnetworlddeveloper.wordpress.com is using the Free plan and no upgrades have been purchased through this account. Please try entering the payment details into the “Why was I charged?” form here:

  Why was I charged?

  If you don’t recognise the charge, please do not post any transaction IDs on these public forums. You can use the Contact Support » link to contact our payments team directly and they will be happy to look into this for you.

  Thanks!

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  francescovolonterio · Member · Jan 22, 2019 at 3:31 pm

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  Ciao, I’ve tried the link you provide me (thank you so much) and i found the reason and the charge. How can i contact the support in order to close the account and ask for a refund?

  Thank you so much again

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  staff-doublebassd · Staff · Jan 23, 2019 at 2:06 am

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  Hey there,

  You can reach out to support here: https://wordpress.com/help/contact

  We’d be happy to assist you with the refund. Thanks!