PayPal won't go through….

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  mandalabarab · Member · Apr 11, 2018 at 12:05 pm

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  PayPal won’t go through….

  The blog I need help with is: (visible only to logged in users)

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  kruttikaphalke · Member · Apr 11, 2018 at 12:12 pm

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  Hi there,

  You can get detailed information about paypal using following link :

  https://en.support.wordpress.com/paypal/

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  vishalmukadam · Member · Apr 11, 2018 at 12:14 pm

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  Hi there,

  Thanks for writing us, try to contact your bank and make sure the debit and credit card is activated for international transaction.
  You can check with the Paypal support for your failed transaction.

  I am also tagging modlook so someone from staff can check this for you.

  Thanks,
  Vishal

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  gemmacevans · Member · Apr 11, 2018 at 12:31 pm

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  Hi mandalabarab ,

  Your account shows honey-year.blog was successfully renewed earlier today. Is this the payment you were having trouble with?

  Thanks!

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  mandalabarab · Member · Apr 11, 2018 at 12:33 pm

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  Never mind! I just went ahead with a credit card payment…

  Thanks tho!

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  vishalmukadam · Member · Apr 11, 2018 at 12:51 pm

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  @mandalabarab,

  Congrats! and Happy Blogging!

  @gemmacevans
  Thanks for checking the issue.

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  vishalmukadam · Member · Apr 11, 2018 at 12:51 pm

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  @mandalabarab,

  Congrats! and Happy Blogging!

  @gemmacevans
  Thanks for checking the issue.

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  gemmacevans · Member · Apr 11, 2018 at 2:15 pm

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  Hi mandalabarab,

  I’m glad to hear you were able to purchase a plan in the end. I can’t see any errors on our system so you may wish to contact PayPal in case there are any issues on their side.

  If you need any help, you are welcome to reply here or use the direct support (email and Live Chat) included in your plan:

  https://wordpress.com/help/contact/

  @vishalmukadam — no problem, thanks for tagging this thread.