PDF (created in Adobe) doesn't open in Adobe Reader on mobile

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  journeyingthroughthebible · Member · Apr 23, 2015 at 5:16 pm

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  Hi
  I have an number of links to PDFs on my home page. These were created in Adobe Acrobat. They open fine on my laptop, but when trying to open on my Android mobile (Samsung Note 3 – a standard design) with Acrobat Reader installed, an error message appears ‘The document cannot be opened becuse it is not a valid PDF document’. It is a valid PDF as it was created with Adobe itself. Do you know what the problem might be? Many thanks

  The blog I need help with is: (visible only to logged in users)

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  siobhyb · Member · Apr 24, 2015 at 10:00 am

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  Hi there.

  I’m not too sure what the problem with your PDF would be, but found these threads with the same error report on Adobe’s forums which may give you some good guidance for troubleshooting this:

  https://forums.adobe.com/thread/1603389

  https://forums.adobe.com/message/6826714

  If those threads don’t help, I’d recommend starting a new thread on Adobe’s forums here:

  https://forums.adobe.com/

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  journeyingthroughthebible · Member · Apr 24, 2015 at 12:16 pm

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  Hi Siobhyb
  Many thanks for these leads – I’ll start a thread on the Adobe forum. Regards, Rob

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  siobhyb · Member · Apr 24, 2015 at 12:28 pm

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  Hope that goes well, Rob! :)