pdf files are blank

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  evasweaving · Member · Mar 13, 2014 at 9:59 pm

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  all of a sudden pdf files in my library are now blank and show as blank when attached to a post, please help

  The blog I need help with is: (visible only to logged in users)

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  gracejiyoung · Member · Mar 14, 2014 at 8:09 pm

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  Hi there,

  Which post are you trying to attach this to? I see that you did upload a PDF to your Media > Library; however, it was not attached to anything. If you want to link to the PDF please make sure you are linking to the page directly:

  Click to access threading-treadling-for-rep-weave-placemats.pdf

  Feel free to reach out if you have any questions!

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  evasweaving · Member · Mar 15, 2014 at 7:05 pm

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  Hi, thanks for your reply. OK, I attached the pdf to a post but when you click on the link all the content is gone from the pdf. If you click on view of the pdf in the Library it’s also blank when you open the pdf. I attached it to this post:

  I also have another older post where the pdf was ok until a few days ago but it’s also blank now. Is there anything else I can do to fix this?

  Eva

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  evasweaving · Member · Mar 15, 2014 at 7:08 pm

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  Looks like the link to the post didn’t show so I’ll try again:

  http://evasweaving.wordpress.com/2011/07/14/rep-weave-placemats-4-shafts-table-runner-16-shafts/

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  evasweaving · Member · Mar 15, 2014 at 7:22 pm

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  Good news – I logged out from WordPress and then the pdf looks fine. But why is it blank when I’m logged in?

  Thanks for your help, I love WordPress, and apologies for my replying too many times.

  Eva

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  gracejiyoung · Member · Mar 17, 2014 at 5:13 pm

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  I just looked at your PDF logged in and it isn’t blank as seen here:

  

  Can you try clearing your cache and cookies?

  Solve Common Browser Issues

  Also, can you try using a different browser like Google Chrome?

  Lastly, please update to the most recent version of your browser:

  http://browsehappy.com

  Let me know how that works out!

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  evasweaving · Member · Mar 17, 2014 at 9:21 pm

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  I cleared the cache and cookies but that didn’t make a difference. So instead of my usual browser, Firefox, I tried Internet Explorer and everything was ok whether I was logged in to WP or not. Thanks so much for helping me figure out that it’s a browser issue. My Firefox is up to date but I’ve had other issues with it in the past.

  Eva

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  gracejiyoung · Member · Mar 18, 2014 at 4:55 pm

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  Hi Eva,

  I see! I’m glad we were able to pinpoint it! It’s looking A-ok on my Google Chrome :)

  Cheers!