PDF Invoice Error

  • Unknown's avatar
    kchildress12 · Member ·

    when I click on an order through WooCommerce and then try to click on pdf invoice this the error I receive
    {‘status’:’SERVER_ERROR’}
    also clicking on WooCommerce and then clicking pdf invoice option directly shows this message
    ‘There has been a critical error on your website.’
    I haven’t done anything new that could have caused any changes that I can think of.

  • fstat · Staff ·

    Hi there,

    You’re in the wrong forum. To get help with the WooCommerce plugin you need to post in this forum:

    https://wordpress.org/support/plugin/woocommerce

    The forums you are currently posting are for providing support to WordPress.com hosted sites only.

  • Unknown's avatar
    kchildress12 · Member ·

    Hi it won’t accept my username or password when clicking that link but I can log in to WordPress with my username and password no problem when logging on directly. It also won’t let me reset my password from that link and says both my username and email don’t exist.

  • staff-blorbo · Staff ·

    WordPress.org itself is fully separate from WordPress.com and fully separate from how you log in to your site.

    If you’ve never posted there before, you’ll need to register for a new account first.

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