PDF uploaded on unmapped wordpress domain

  • Unknown's avatar

    I have uploaded a pdf to my website on f2.ee, but when accessing the file it is located on unmapped domain for wordpress. How can I access the pdf file on my mapped domain instead of my unmapped domain?

    https://f2.ee/assignments/

    Click to access lesson_5_reading.pdf

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi photolord,

    How can I access the pdf file on my mapped domain instead of my unmapped domain?

    I’m afraid there isn’t a way to change this, file URLs use the free unmapped address. Do you mind sharing why you need a file URL with the mapped domain?

    Feel free to start a chat if you would prefer to use the direct support included in your plan.

  • Unknown's avatar

    That is a shame. :(

    It doesn’t look professional and does not go with the site’s branding at all for the site.

    Also, my students are not able to access the site because it is being blocked as the unmapped url is unknown. I have put a ticket with my school district to unblock the unmapped site of my website for my students.

    If I went with a business plan, are there options for a plugin that would have the .pdf file on my own unmapped site that you know of?

  • Unknown's avatar

    Revision:

    If I went with a business plan, are there options for a plugin that would have the .pdf file on my own mapped site that you know of instead of the unmapped free WordPress domain?

  • @photolord we host media on a separate domain because we serve it from a CDN for better performance. CDNs are fairly common (necessary even, for large sites).

    If your school is able to allow files hosted from your subdomain that would likely be best, however we’ll check to see whether we can disable the CDN on the business plan.

  • I found out you can disable the CDN on a business plan, which would result in files being hosted from your own domain. Performance would not be as good, but it’s an option. I hope that helps.

  • Unknown's avatar

    Thank you. I will consider what I want to do. I will close this ticket.

  • The topic ‘PDF uploaded on unmapped wordpress domain’ is closed to new replies.