Pending payment for upgrade

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  kerrybrowndesign · Member · Jul 24, 2025 at 10:06 am

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  I thought I had purchased a premium plan yesterday as I was able to go into my WordPress and start editing. However this morning my website had reverted to an older site and was on the free plan. I then contacted the chatbot to get some help and finally we ended up with that I need to speak to human (of course) this is all so weird as my payment is clearly pending on my bank account and I cannot move forward with my website until its sorted anyone got any advice? I couldn’t get to speak to a human because my plan was still on the free version ????? HELP

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)