people cant follow me from a mobile device?

  • Unknown's avatar

    Hi

    Whenever I share my blog page on facebook people seem to get a wed version of the page so they dont see the follow option. How can I share my page so that they get the full site and are able to sign up? On my mobile it has a ‘view full site’ option at the very bottom but people arent necessarily going to see that and know to click that to signup. I have had so many friends tell me they want to follow the blog but dont know how!

    Im new to wordpress but this has got me really stumped so would really appreciate some help,
    thanks
    vicky

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    That’s strange. Exactly which mobile devices are you referring to please? I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

  • Unknown's avatar
  • Unknown's avatar

    thank you for replying and tagging for assistance. I have a samsung s3 and when I click a facebook link to my blog it opens up a different version i.e. its just text with a plane screen and not the theme I have chosen. I was with friends last week and they all had different phones, one friend posted a new link from my wordpress account and it opened on her phone on the full site with the follow option in the side bar but someone next to her got the version I get, I know my sister cant see the full version either. If people are getting this text version they just arent able to find the follow option.

    I really appreciate any help with this, thanks

  • Unknown's avatar

    You’re welcome and please be patient while waiting for Staff.

  • Unknown's avatar

    Hi @vickydrake,

    It sounds like you’re describing the default WordPress.com mobile theme. If the theme you have on your blog isn’t optimized for mobile displays (meaning it won’t appear correctly on smaller screens), we enabled a default WordPress.com theme that displays a blue bar at the top and the text from your blog. However, it doesn’t look like the theme that you have on your normal desktop blog and widgets are omitted.

    However, your theme Chateau is mobile-responsive, meaning it’s designed with mobile browsers in mind. Currently, it looks like the Chateau theme is displaying correctly on my iPhone 5 in Safari. At the bottom of your blog, I can see two follow widgets for users to enter their email address shown here:

    IMG 1639

    Can you confirm you’re seeing this on your side as well?

    For reference, you can read more about mobile themes here:

    http://en.support.wordpress.com/themes/mobile-themes/

  • Unknown's avatar

    Thank you for your reply. I originally had another theme and i think this must have been the problem (i think it was mandala) when i switched to chateau and changed a few settings I noticed the option appear at the bottom so it is all working fine now, thank you

  • Unknown's avatar

    Ah, the Matala theme is not mobile-optimized so it would have displayed the default WordPress.com mobile theme. You should be good to go with the Chateau theme.

    Let me know if you run into any additional trouble!

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