People can’t purchase from my e-commerce store.

• 

  cannafitsurvivor · Member · Nov 6, 2018 at 2:54 pm

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  I just set up my e-commerce store and no one can purchase from it. I’ve been working on it for 2 days trying to figure out what the problem is. I’m losing sales!

  The blog I need help with is: (visible only to logged in users)

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  bindlegirl · Staff · Nov 6, 2018 at 3:43 pm

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  Hi there,

  I have checked your site cannafitsurvivor.com, and it is a self-hosted version of WordPress software hosted on Bluehost, not on WordPress.com.

  Since this forum is dedicated to helping WordPress.com users, you should try joining WordPress.org forums for the self-hosted version of WordPress:

  https://wordpress.org/support/

  Also, since this is a problem with WooCommerce you can try asking help on WooCommerce support forum:

  https://wordpress.org/support/plugin/woocommerce

  Instructions for troubleshooting your WooCommerce based store can be found here:

  https://docs.woocommerce.com/document/woocommerce-self-service-guide/

  Hope this helps.