People can't sign up to follow via email

  • Unknown's avatar

    A friend tried to follow via email and he got the following message:

    ‘Your subscription did not succeed, try again with a valid email address’
    Is there some step I need to take to set up the widget?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    There shouldn’t be any extra steps necessary. I don’t see the subscription widget on your sidebar here though:

    https://illinoyances.wordpress.com/wp-admin/widgets.php

    Did you remove it?

    Can you let me know the email address your friend is trying to use?

  • Unknown's avatar

    I did remove it until I could figure it out. I’ll put it back up and let you try to use it. Thanks.

  • Unknown's avatar

    Hi!

    I was able to subscribe to your site through the widget as shown here:

    http://d.pr/i/11C0u

    Could you let me know what email address your friend is inputting? Perhaps it’s an issue with their particular email address/provider. Please note, the email address will appear redacted in the forums, but it will be visible to staff.

  • Unknown's avatar

    Hi Jeremy: Did you then get the link emailed to you? My friend’s email is on live.com. – Steve Reick

    Steven Reick, Atty.

    P.O. Box 27

    Harvard, IL 60033

    Tel: (815) 943-4220

    Fax: (815) 310-9113

    http://www.stevereicklaw.com

    U.S. TreasuryCircular 230 Notice – IRS regulations require me to advise you that, unless otherwise specifically noted, any tax advice included in this communication (including any attachments) was not intended or written to be used, and cannot be used, for the purpose of (i) avoiding U.S. Federal tax-related penalties or (ii) promoting, marketing or recommending to another party any tax-related matter addressed herein.

    This message is confidential and may be attorney-client privileged. If received in error, please do not read. Instead reply to me that you have received it in error and then delete the message. Thank you.

    From: WordPress.com Support Forums [mailto:(email visible only to moderators and staff)] Sent: Saturday, May 30, 2015 3:30 PMTo: (email visible only to moderators and staff): [WordPress.com Forums] People can’t sign up to follow via email

    jeremeylduvall replied to a forum topic that you subscribe to

    in response to the topic “People can’t sign up to follow via email”:

    Hi!

    I was able to subscribe to your site through the widget as shown here:

    http://d.pr/i/11C0u

    Could you let me know what email address your friend is inputting? Perhaps it’s an issue with their particular email address/provider. Please note, the email address will appear redacted in the forums, but it will be visible to staff.

    Reply View forum topic

    Want less email? Unsubscribe from this topic

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  • Unknown's avatar

    I did receive the confirmation link sent to my address after I subscribed so everything appears to be working correctly for me. Could you provide the full email address your friend is using to sign-up? Please note, the email address will appear redacted in the forums, but it will be visible to staff.

  • Unknown's avatar

    I hope you’ll understand that I’m hesitant to give out someone else’s email address without permission. Since you’ve been able to complete the signup, I’ll contact him and ask him to try again. If it doesn’t work, I’ll ask if you can have his email address for testing purposes. Also, where do I go to get a list of people following my blog? Thanks.

  • Unknown's avatar

    Hey Steve,

    I hope you’ll understand that I’m hesitant to give out someone else’s email address without permission.

    I certainly understand. If you would prefer, you can have him reach out directly to help@wordpress.com. That way, we can work with him directly, and you do not have to share his email address.

    Also, where do I go to get a list of people following my blog?

    You can find your list of subscribers here:

    https://wordpress.com/my-stats/?blog=91261143&blog_subscribers&unit=1

    On your stats page, you should see the option to View All subscribers as shown here:

    http://d.pr/i/1f5my

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