People tell me they cannot subscribe.

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  souldipper · Member · Apr 2, 2013 at 5:47 pm

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  I’m receiving complaints that various readers cannot subscribe to my blog. Could you please tell me what is creating the problem?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Apr 2, 2013 at 8:10 pm

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  I checked an there is an issue with your follow blog subscription button. I clicked twice and could not subscribe. I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  staff-blorbo · Staff · Apr 2, 2013 at 8:16 pm

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  Hm, it worked just fine for me.

  I was using Chrome 26. Which browser were you using?

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  timethief · Member · Apr 2, 2013 at 8:28 pm

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  Firefox 19 on Windows XP

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  staff-blorbo · Staff · Apr 2, 2013 at 9:56 pm

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  Hm, just worked for me in Firefox 20 too.

  Would you mind upgrading? Looks like it it just came out today.

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  timethief · Member · Apr 2, 2013 at 10:57 pm

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  staff-blorbo
  I upgraded to Firefox 20 and when I click the link I cannot subscribe. The page seems to load but I can’t see any form at all to enter my email address into.

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  staff-blorbo · Staff · Apr 2, 2013 at 11:07 pm

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  You’re already logged in to WordPress.com, right?

  You’ll only see the email option if you’re logged out. If you’re logged in, the sidebar widget is just another Follow button.

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  souldipper · Member · Apr 2, 2013 at 11:21 pm

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  The experience both of you are having is what my readers must experience…some can subscribe while others cannot.

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  staff-blorbo · Staff · Apr 2, 2013 at 11:39 pm

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  Could you get some specific details from the ones who can’t? Particularly their browser and version, and if they’re logging in to WordPress.com or not?

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  souldipper · Member · Apr 3, 2013 at 12:01 am

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  One blogger: http://liv2write2day.wordpress.com/
  wrote: “Still can’t get your posts to come to my e-mail. Arrrgh. I’ll try again.”

  Some people in England have problems subscribing and I don’t know where the others were from. If I have more comment, I’ll let you know.

  Then, someone who does not blog said, “I am having troubles with your RSS. I don’t know why I am unable to subscribe to it. Is there anyone else having similar RSS problems? ”

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  staff-blorbo · Staff · Apr 3, 2013 at 12:06 am

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  Ok, would you please have the first one check his spam folder?

  Location really doesn’t matter, we’ll need to know the browser (and version of), and if they’re logged in to WordPress.com or not.

  I don’t see anything wrong with your RSS feed: http://souldipper.wordpress.com/feed/